Merchants need to verify the human behind the AI agent, and consumers need to trust it, for agentic commerce to take off, says Kathleen Peters.
Posts published in “Retail”
An opinion piece by the senior director of innovation at GS1 U.S., the nonprofit standards body behind the UPC barcode
When people let AI make purchases for them, it's not due to novelty. It's exhaustion.
Before ChatGPT, Lowe's already had its eye on generative AI. Chandhu Nair dives into the details, with lessons for business leaders.
Agentic commerce will plug into social commerce, forming a single ecosystem.